MFUELDirect.com Privacy and Security Policy
What information do we collect from you? Why?
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
We may collect your name, address and phone number
When you use our web Site, we may request your first and last name, home or other physical address, including your street name and address and name of your city or town, your telephone number or other "real world" contact information. We use this information to complete, support and analyze your purchases from MFUELDirect.com and use of the MFUELDirect.com web site, for internal purposes and to comply with any requirements of law. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the MFUELDirect.com web site.
We may collect your email address
We may request your email address, or other information needed to contact you online. We use it to complete, support and analyze your purchases from MFUELDirect.com and use of the MFUELDirect.com web site, and to comply with any requirements of law. We use it to respond to any questions you might have and to provide you with information about specials occurring on the MFUELDirect.com web site if you have chosen to take advantage of that service. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the MFUELDirect.com website.
We may collect purchase information
We may collect information actively generated by the purchase of a product or service, such as a payment method. We use this information to process your order and analyze and support your use of the MFUELDirect.com web site. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the MFUELDirect.com web site.
We may collect navigation and click stream data
As you browse our web site, we may gather navigational and click stream data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. We use this information to complete, analyze and support your purchases from MFUELDirect.com and use of the MFUELDirect.com web site to comply with any requirements of law and to determine the commissions for our Affiliates. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the MFUELDirect.com web site.
Certain exception disclosures
We may disclose your information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or MFUELDirect.com has good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on MFUELDirect.com or (2) to protect and defend the property or rights of MFUELDirect.com, the users of its website or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection. If MFUELDirect.com should ever file for bankruptcy or merge with another company, we may sell the information you provide to us on the MFUELDirect.com website to a third party or share your personal information with the company we merge with.
What are cookies? Why do we use them?
How do we protect information we collect?
We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our web site reduce the likelihood of security problems to a level appropriate to the type of data involved. MFUELDirect.com's servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, and AOL's browser, so that only MFUELDirect.com can read a customer's personal information.
How long do we keep user information?
We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely. Data management requests are administered in an orderly manner to the extent feasible and within our direct control. Note: we have greater control over recently collected data than for archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.
MFUELDirect.com does not sell products for purchase by children. If you are under 18, you may use MFUELDirect.com only with the involvement of a parent or guardian.
This Site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. This Privacy and Security Policy is governed by Maryland law, excluding conflicts of law principles. Any legal actions against us must be commenced in Maryland within one year after the claim arose, or be barred.
If you have a privacy or security question
Please feel free to send your privacy-related comments or questions to customerservice@MFUELDirect.com or write: MFUELDirect.com, Customer Service Department, 2018 Lord Baltimore Drive, Baltimore, MD 21244. You may also call Customer Relations at 1-888-525-7969.